Via this.
Every year Comcast rudely informs me that the special I was on has expired and the TV portion of my bill is now going up 300%. I have made arrangments. Next time, in the Fall, instead of squawking and dickering I will go to that Roku box thingy.
Then, the only thing holding me to Comcast is the email address, and I've been easing offa that to gmail. So if they pump up my internet bill a switch to FiOS from Verizon will be easier.
If they had just kept my bill bad instead of occasionally gargantuan, inertia would have kept me in place as a ignernt customer.
Seems like a poor business model. Ratchetting up the pressure via the bill to intolerable levels until your customers flee. But what do I know.
We can certainly reach out to our local colleagues to see if they can offer you a better package. Please feel free to contact us at we_can_help@cable.comcast.com. Please provide your info and a link to this page for reference.
ReplyDeleteThanks,
Mark Casem
Comcast Corp.
National Customer Operations
We_can_help@cable.comcast.com